Before you contact us, you can also try the following resources which may be helpful:

1) Check out our interactive list of compatible mixers to see if your mixer is there.
2) Go through our online instructions see if they answer your question.
3) Check out the Innofader forum We always respond to questions on the forum, and with forum posts others in the community can help out too.
4) There's a good chance that your question is answered in the Innofader FAQ section.
5) Look through our products section see if we have what you need!
6) If your product isn't currently supported by the Innofader, how about helping us out? Check out the support section which explains how you can help!

Telephone contact:
USA/Canada: (626) 290-5945 best times are between 6PM and 11PM Pacific Standard Time.
Taiwan: +886227048269
Skype: odonov8

Email Contacts: [usually 24 hour response time]
USA Sales: sales@audioinnovate.com
International Sales: export@audioinnovate.com
Elliot Marx: emarx@audioinnovate.com
Tech Support: support@audioinnovate.com